NewNow onboarding HVAC contractors in the US, UK & AU

AI made simple for small businesses.

Business Staff Ai is a done-for-you AI operations bundle. One subscription puts a 24/7 front desk, quote follow-up, review engine, unified inbox and content studio to work in your business — built, tested and switched on by us in ten days. No prompts to write. No tools to stitch together.

  • Live in 10 days
  • Month-to-month, cancel anytime
  • Setup handled by our team

Tonight’s activity

After hours · Sample view

  • Inbound call answered

    19:42

    “No heat, two kids at home.” Triaged as emergency, address confirmed.

    AI Front Desk
  • Job booked

    19:44

    Tue 08:00 · Dylan's van · Diagnostic $89 quoted on the call.

    Dispatch
  • Quote follow-up sent

    20:10

    Estimate #1184 · furnace replacement · touch 2 of 5.

    Quote Chaser
  • Review request delivered

    20:31

    Post-job SMS after the Ellis Street repair.

    Review Engine

6

Calls answered

4

Jobs booked

0

Calls missed

  • Missed calls answered
  • Quotes chased until they close
  • Reviews collected after every job
  • SMS · email · web chat in one thread
  • Seasonal offers written for you
  • A weekly report you actually read

The bundle

Six AI operations. One subscription. Zero setup work for you.

Most AI products hand you a blank canvas and call it flexibility. Every module below arrives already configured for your business, your pricing and the way your trade actually runs.

AI Front Desk

Answers every call, 24/7.

Picks up on the first ring at 2am and on Sunday, triages emergencies, quotes your diagnostic fee and books straight into the calendar. Trained on your trade, your service area and your pricing bands.

Quote Chaser

Follows up until it's won or lost.

Every estimate gets a five-touch sequence across SMS and email, written in your voice. Silent quotes get one more nudge before they're marked cold — nothing sits in limbo.

Review Engine

Turns finished jobs into reputation.

Sends the review request at the moment satisfaction peaks, routes unhappy replies to you privately first, and drafts a response to every public review for your approval.

Unified Inbox

One thread per customer.

Calls, texts, emails and web chat land in a single conversation with full history, so whoever picks it up already knows what happened last Tuesday.

Content Studio

Marketing that ships without you.

Seasonal offers, job-completion posts, service-area pages and the monthly newsletter — drafted on schedule, queued for a one-tap approval.

Ops Pulse

The Monday morning truth.

One page, once a week: calls handled, jobs booked, quotes outstanding, revenue at risk and what we changed to improve it. No dashboard archaeology.

One trade, done properly

We’d rather be essential to HVAC than optional to everyone.

Generic AI tools are a worse version of every specialist tool. So we picked one high-value vertical and went deep. Business Staff Ai is built for home-service contractors, and right now we onboard heating, ventilation and air conditioning businesses first.

  • Speaks the trade on day one

    Knows a no-heat call from a filter change, what a maintenance plan renewal is worth and why Saturday emergencies price differently.

  • Trained on real contractor calls

    Scripts are tuned against recordings from businesses like yours — not from a generic customer-service dataset.

  • Built around your season

    Heat-wave surges, first-frost demand, shoulder-season maintenance campaigns — the playbooks are already written.

  • Fits your existing stack

    Sits alongside the field-service software and phone number you already use. You are not migrating anything.

Our roadmap, plainly

Now

HVAC

Onboarding open in the US, UK and AU.

Next

Plumbing

Waitlist open — build starts once HVAC is saturated.

Later

Electrical and roofing

Same playbook, one trade at a time.

Not in HVAC? Join the waitlist anyway and tell us your trade — it’s how we decide what we build next.

Competitive positioning

Built for the gaps the big tools leave open.

We think highly of the products below. They just weren’t designed for an owner with eleven jobs on the board and no ops team.

e.g. GoHighLevel

All-in-one marketing platforms

Great at
Enormous surface area — funnels, pipelines, automations, everything.
Where SMBs get stuck
It's a toolkit, not an outcome. Someone has to build the funnels, wire the automations and keep them alive. Most owners buy it, half-build it, then pay for it anyway.

What Business Staff Ai does

We deliver the finished build, not the builder. Nothing to assemble and nothing to maintain.

e.g. Synthflow

AI receptionist point tools

Great at
Genuinely good at answering the phone and taking a booking.
Where SMBs get stuck
The phone call is one step. The quote that never gets chased, the review never asked for and the follow-up nobody sent are where the money actually leaks.

What Business Staff Ai does

The call is the first module, not the whole product. Business Staff Ai owns everything downstream of the ring.

e.g. Jasper

AI writing tools

Great at
Fast, flexible copy generation for teams who know what to ask for.
Where SMBs get stuck
A blank prompt box is homework. It has no idea what a maintenance plan is worth, and it doesn't touch operations at all.

What Business Staff Ai does

Content is scheduled and pre-briefed on your trade, then folded into the same system that books the work.

How Business Staff Ai compares with all-in-one marketing platforms, AI receptionist tools and AI writing tools
 Business Staff AiMarketing platformsAI receptionistsAI writing tools
Who does the setupWe do — start to finishYou, or an agency you hireYou, per-scriptYou, per-prompt
Knows your trade on day oneYesNoPartlyNo
Covers work after the phone callYesPartlyNoNo
Tuned for you every monthYesNoNoNo
One flat price, no per-seat mathsYesNoUsage-basedPer seat

Comparison reflects how these categories are typically bought and deployed by small businesses. Product names belong to their respective owners.

How it works

Ten days from first call to fully running.

  1. A 45-minute discovery call

    We map your service areas, price bands, job types, crew hours and the three things you never want an AI to say. That's the entire ask on your side.

    Day 1 · one-time setup fee $299–$2,000 depending on scope

  2. We build and train the bundle

    Voice agent scripted and tested against real call recordings, follow-up sequences written in your voice, inbox connected, review flow wired, content calendar loaded.

    Days 2–8 · nothing required from you

  3. You approve, we switch it on

    You listen to test calls and sign off. Then we watch the first fortnight closely and keep tuning every month — that's what the subscription buys.

    Day 10 · live, then tuned monthly

Customer stories

What owners say once the phone stops ringing out.

Placeholder content: the quotes and names below are illustrative samples for this preview. Real design-partner stories replace them at launch.

“We were losing the whole evening rush to voicemail. Now the after-hours calls get answered, triaged and booked before I've finished dinner.”
Dana WhitlockOwner, Whitlock Heating & AirBoise, ID
“I'd tried the big all-in-one platform twice and never finished setting it up. This one arrived already built. That's the whole difference.”
Marcus BellDirector, Bellworks Climate LtdLeeds, UK
“Quotes used to go out and vanish. The follow-up runs itself now, and I get one page on Monday telling me exactly what's still open.”
Priya NaiduGM, Southbank CoolingMelbourne, AU

10 days

Standard time to go live

24/7

Call coverage, including holidays

6-in-1

Modules in a single subscription

$349/mo

Where most accounts land

Pricing

One flat subscription. The setup is a one-time fee.

No per-seat pricing, no usage cliffs, no annual lock-in. The one-time setup fee covers the build and is billed separately from your monthly plan.

Starter

One van, one phone line, no more voicemail.

$249/month

Setup from $299 · one-time

  • AI Front Desk, 24/7 call answering
  • Quote Chaser — 5-touch sequences
  • Review Engine
  • Unified Inbox (SMS, email, web chat)
  • Monthly Ops Pulse report
  • Email support, next business day
Get started
Most popular

Operator

The full bundle for a growing crew. Where most accounts land.

$349/month

Setup from $899 · one-time

  • Everything in Starter
  • Content Studio — posts, offers, newsletter
  • Emergency triage and after-hours dispatch rules
  • Weekly Ops Pulse with revenue-at-risk
  • Monthly tuning session with your ops lead
  • Priority support, same business day
Get started

Multi-Crew

Several vans, several locations, one operating system.

$649/month

Setup from $2,000 · one-time

  • Everything in Operator
  • Multi-location routing and per-branch reporting
  • Custom dispatch and escalation logic
  • Membership and maintenance-plan renewals
  • Quarterly strategy review
  • Named account manager
Get started

Prices shown in USD. UK and AU accounts are billed in local currency at the equivalent tier.

FAQ

Questions owners actually ask.

Still unsure whether it fits your business? Join the waitlist and ask us on the walkthrough — no pitch deck, just the software.

Join the waitlist

You do a 45-minute discovery call and forward your phone number. We do everything else: writing the voice agent's script for your trade, loading your service areas and price bands, setting up the follow-up sequences, connecting your inbox, and testing it end to end. You approve it, we switch it on.

Get started

Your next missed call is the last one that has to be missed.

We take a limited number of build slots each month so every account goes live properly. Join the waitlist and we’ll show you the bundle running on a business like yours.

  • A 20-minute walkthrough, no slide deck
  • A scoped setup quote before you commit a cent
  • Month-to-month from the day you go live

Join the waitlist

Get your build slot

Tell us where to reach you. No card, no commitment — we’ll walk you through the bundle and scope your setup.

Demo form — your details stay in your browser and are not sent or stored anywhere.